We thank you for choosing Paris-Hospitality for your next Paris visit. We will make every effort to help you find the apartment that suits you best.

Following you will find information about the:

I. Booking process

II. Agency fees

III. Payment for the stay

IV. Arrival and departure

V. Cancellation policy and insurance requirements

I. How to book your apartment

I.1. Choose the apartment that interests you by using one of two available search methods

a. “Find your apartment” then >> by apartment type   >> by rate   >> by district/area

b. “ express booking”

I.2 Once you’ve selected an apartment you will receive a profile page containing information on location, rates, amenities, etc. A gallery is also available to get a global idea of the place you’re interested in renting.

I.3 When you have decided on an apartment, check availability by entering the arrival date, the number of nights and the number of persons staying. Click on update to check.

a. If the apartment is available, you can click on the “Book now” link that will bring you to a form.

b. If the apartment is not available, we recommend entering an alternative date for your stay or choosing another apartment.

I.4 Please fill in the form with your details

I.5 In return we will send you:

a. A contract to be signed and faxed or mailed back to Paris-Hospitality along with a copy of your passport.

b. Our bank references in order to confirm your reservation with a down payment. Agency fees depend on the length of the guest’s stay. See the following for the details.

I.6 Upon reception of the contract and the down payment, Paris-Hospitality.com will send you confirmation of your reservation

And that’s it.

II. Agency fee (VAT included)

Agency fees

Payment of the agency fee is done upon reservation with the 25% down-payment.

III. Payment for the stay

III.1 Balance owed is to be paid to the lessor at check-in. Generally, the payment is made in cash or with PayPal.

III.2 The security deposit is equivalent to one month’s rent. It is to be made in cash, travelers check or via PayPal and is refunded upon departure.

III.3 Additional charges

• Telephone calls are not included in the rental price. Calls not included in the plan must be paid at the end of the stay.
• Electricity and gas (and internet?) are included in the rent for weekly rentals.
• Electricity, gas and telephone (and internet?) are not included in the rent for monthly rentals.

IV. Arrival & departure

IV.1 Before your trip to Paris, you should contact your lessor to confirm your date and time of arrival and schedule your check-in.

IV.2 When you arrive at the Paris airport, please confirm your arrival by calling or texting the lessor, as airport delays and traffic jams are a common occurrence.

IV.3 Upon arrival, the lessor or a representative will proceed to the check-in, explain how to use appliances, provide useful information and show you the convenience shops in the area.

IV.4 Upon departure, the lessor or a representative will expedite the checkout and restitution of the security deposit, provided the apartment is in perfect condition.

V. Cancellation policy and insurance

V.1 Rentals less or equal to 90 days.

Paris-Hospitality offers optional cancellation insurance managed by French Furnished Insurance. Cancellation insurance will reimburse you for the portion of your stay that is not used in the event of cancellation or interruption. You will also benefit from rental risk insurance, which is mandatory in France, for damages caused by fire, explosion or water damage.

If you would like more information regarding insurance, please contact us.

V.2 Rentals equal to or greater than 90 days.

The tenant shall be refunded a sum equivalent to 50% of the amount of the agency fee only if Paris-Hospitality is able to find new tenants for the same period and only if the cancellation is done before taking possession of the premises.

The tenant must take out a tenant’s risks insurance policy, which is mandatory in France, so as to be covered in the event of damage caused by a fire, explosion or water leakage. Paris Hospitality can propose an insurance policy to the lessee, however, the lessee remains free to select the policy of his/her choice. He/she must be able to provide proof of insurance at the lessor’s request.